Hosted websites currently inaccessible

It's been roughly 12 hours since the issue was fixed last night, all of our servers and hosted websites are up and running - so we're closing this incident.

We'll be pushing our provider for a post-mortem on this and the previous incident, as this is falling below our expected standards and doesn't allow us to maintain a high level of service.

If you have any questions, please feel free to email us (studio@dev.ngo) and we'll be more than happy to help.

Network connectivity has been restored, websites are accessible again and are currently working as expected.

We'll keep an eye in the situation for the next few hours to make sure everything is okay.

Our provider has identified the issue and is currently working on restoring connectivity: https://status.linode.com/incidents/8qnvzrfz7hg2

We'll keep you updated once we have further news.

Our provider is performing an emergency network maintenance in our EU-West (London) data centre between Tuesday, August 2nd 23:00 (UTC) until Wednesday, August 3rd 01:00 (UTC). We're monitoring the situation closely.

Sites hosted on our standard hosting cluster are currently inaccessible - we're currently investigating.